REMS is a radiation-free bone scan. Learn more here

FAQs

Frequently Asked Questions

Our FAQs are categorized for your convenience, making it easy to find the information you need. If you can’t find the answer you’re looking for, please don’t hesitate to reach out to our support team, who are always ready to help. Thank you for choosing us, and we hope this resource enhances your experience!

Overview

We have 9 scanning locations in Australia, located across Victoria and Queensland.

VIC

Main Clinic – Cheltenham – 85 Argus Street

Melbourne Functional Medicine – South Melbourne – 186 Buckhurst Street

National Institute of Integrative Medicine – Hawthorn – Level 2, 21-23 Burwood Road

Bayside Medical Suites – Hampton – 570 Hampton Street

Diskin Life – Fitzroy – 181 Victoria Parade

QLD

Lilian Cooper Women’s Health Centre – Brisbane – Suite 297, Level 1, 33 North Street, Spring Hill

Atkins Health – Runaway Bay – 1 Sports Drive (Located within the Gold Coast Performance Centre)

Mater Hill Family Medical Centre – Woolloongabba – Ground Floor, Suite 7/40 Annerley Road

Hiya Health – Redcliffe – 47 Redcliffe Parade

We are trying and we certainly hope to have more clinics available nationally in the coming months. Please Register Interest here and nominate the location you live in and as soon as we have a clinic nearby, we will inform you.  If you are a potential Bone Compass Partner, please review of page on Partnerships and contact us.

We accept online bookings on our website. Our full availability can be found by heading to our booking page here. 

Alternatively you may e-mail us at info@bonecompass.com.au.

Scans are $220 inc GST. We can now offer a concession rate which is a 10% discount.

Unfortunately at this stage Echolight is not covered under Medicare.

Unfortunately at this stage we do not have Private Health Provider Numbers to claim with Private Health companies.

We strongly prefer pre booked appointments. However, if there is an appointment space available on the day, you are welcome to book that appointment but please understand that the REMS medical technician may not have time to review any information provided.

Technical

The scans are performed at the key axial central sites which include:
• Both Left & right femoral neck and L1-L4 Lumbar spine

The results which are provided include:
• Bone Mineral Density (BMD), T-scores and Z-scores
• Fragility Score (FS) – unique to Echolight. This is a measure of bone strength.
– The T-score and Fragility are also combined to give a fracture risk score.

Once you have made a booking, you will receive a Patient Form link in your confirmation e-mail. Please complete this prior to your appointment. If you have not received a New Patient Form please let us know and we can re-send it for you.

Please:

– Wear loose clothing, as the scan requires the application of ultrasound gel on the skin & the probe must have uninterrupted contact with the skin. 

– Fast 2 hours prior, or light meal 3 hours prior. Water is permissible.

The scanning process:

–   First and second scans will be of your femoral neck (left and right) which is in the vicinity of your hip bone. This is done with the patient lying face up and the scanning probe on the side of your hip about 5-10cm left/right of the groin area to both sides.

– Third scan will be of your lumbar spine, L1 – L4. This is done with the patient lying face up, and the scanning probe on your stomach. Approximately 5cm below to approx. 20 cm above your belly button

We recommend seeking guidance from your treating GP/Specialist.

We deliver a non-invasive scanning procedure which will give you a normal/osteopenia/osteoporosis diagnosis as well as a Fragility score.

However your clinical management, such as repeat scanning, preventative measures, interventions or medication recommendations are best discussed with your clinical team.

We would appreciate a doctor’s referral (stating BMD analysis via REMS) however it is not necessary. However, the findings do represent a clinical report and must be sent to your doctor for review upon completion of the scan.

Once a booking is made please enter your GP/Specialist details on your New Patient Form correctly and especially the clinic e-mail address, otherwise reports may be delayed in getting to your managing clinician.

Appointments are 30-45 minutes to allow for repeat scans if necessary.

Support

The days and times vary between the clinics. Please click on Book a Scan and select clinics closest to you.  If you are interstate and travelling to Melbourne for other reasons, we can on some occasions make a clinic time available in our Cheltenham Clinic. Please contact us directly.

The Echolight scans give an immediate report and you will be given a brief overview of the report findings at the conclusion of your scan.

The scan results and a summary will be sent to your GP/Specialist and yourself about 2 – 3 business days after your appointment.

Once an appointment is made you will receive an e-mail confirmation. At the bottom of this e-mail is a cancellation link you may use to cancel your own appointment.

Alternatively please e-mail us at info@bonecompass.com.au.